Our policies exist to take care of this community

Our studio operates with limited capacity, and each reserved spot matters. Because everyone here is pregnant or postpartum, these policies are applied consistently to all students without exception. By booking a class, you acknowledge and agree to the following

Our Community Agreement

As a studio member, I agree to:

Reserve my class spot ahead of time
Arrive at the studio ready to begin, since classes begin and end on time
Take care of the space and stay mindful of the people practicing beside me

We know that heading out the door with your baby can be unpredictable. Let us know you’re on your way and we’ll always do our best to hold space for you.

Cancellation & No-Show

All cancellations must be completed through your Momence account.

Cancel at least 12 hours before class start time.

Late cancellation: $10 fee

No-show: $35 fee

Unlimited Monthly Membership members have until 6 hours before class to cancel.

For class packs, your class credit is returned for future use. Fees are automatically charged to the payment method on file and applied consistently to all students.

For our postpartum students

Just had your baby? Here's what happens to your credits

First, congratulations! Here's how your class pack carries into this next season with us

✓ If your class pack is still active when you give birth, your remaining credits carry over for 6 months from your baby's birth date

✓ To turn this on, email hello@austinyogalounge.com with your baby's birth date. It isn't automatic, so this step matters

If your pack already expired before birth, credits don't carry over. The one exception is medical bedrest with documentation.

Memberships and workshops have their own birth-related terms. You'll find those in the sections below.

More Details

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Class Pack Terms

Non-refundable and non-transferable

Class Packs expire on the date stated at time of purchase.

Single class (drop-in) purchases expire 4 weeks from purchase date

If birth occurs before expiration, remaining credits may be used within 6 months of baby's birth date. To activate, email hello@austinyogalounge.com with the birth date; it is not applied automatically

No extensions for travel, illness, or scheduling conflicts, except medical bedrest with documentation

Class packs are structured to encourage regular attendance during pregnancy and early postpartum, which are naturally time-limited seasons. We encourage purchasing in alignment with your due date and anticipated availability.

Monthly Membership Terms

2-month commitment, then month-to-month (see the full Terms & Conditions below for details)

Auto-renews monthly using the payment method on file

Cancellation may be submitted through Momence or by emailing hello@austinyogalounge.com

Cancellations take effect at the end of the current billing cycle

Membership fees are non-refundable, non-transferable, and will not be prorated. Unused classes do not roll over

Memberships may not be paused or suspended for any reason, including travel, birth, illness, except medical bedrest with documentation.

Workshops & Special Events

Workshops and special events are non-refundable and non-transferable

No refunds or credits are issued for cancellations, scheduling conflicts, missed events, or no-shows

BIRTH-RELATED EXCEPTIONS

Onset of labor at or after 36 weeks: no refund or credit

Premature labor before 36 weeks: 50% studio credit toward a future offering

Gift Certificates

Must be redeemed within 6 months of purchase date

Once redeemed, the standard expiration policy for that service applies (for example, a class pack would expire 3 months from activation)

Non-refundable and may not be exchanged for cash or credit

Expired certificates cannot be extended or reissued

For our complete policies, including community events, special memberships, discount codes, and full membership commitment details, see the full Terms & Conditions.

Read the Full Terms & Conditions

Why these policies exist

To honor the time and care of our teachers

To keep classes accessible for other students

To support the sustainability of a small, community-based studio

Policies may be updated periodically to support the evolving needs of our studio community. Questions? Email us